Privacy Policy
Last updated: April 2025
Istanbul Palaces (“we”, “us”, or “our”) operates the website istanbulpalaces.com. This policy explains what data we collect, how we use it, and your rights.
1. Data We Collect
- Usage data — pages visited, time on site, referral source, and browser/device type. Collected automatically via analytics cookies when you accept cookies.
- Contact data — your email address and message if you contact us directly.
We do not collect payment information, create user accounts, or sell your data.
2. Cookies
- Strictly necessary — required for the site to function (e.g. remembering your cookie preference). Set regardless of consent.
- Analytics — help us understand how visitors use the site. Only set after you click “Accept All”.
- Affiliate / third-party — booking platforms may set their own cookies when you click a booking link. Governed by their respective privacy policies.
You can withdraw cookie consent at any time by clearing your browser storage.
3. How We Use Your Data
- To analyse traffic and improve our guides and articles
- To respond to enquiries you send us
- To detect and prevent technical errors or abuse
4. Third-Party Services
Our site links to third-party booking platforms (GetYourGuide, Viator, Tiqets, and others). When you click a booking link you leave our site and are subject to that platform's privacy policy. We earn an affiliate commission on completed bookings — see our Affiliate Disclosure for details.
5. Data Retention
Analytics data is retained for up to 26 months. Contact enquiries are retained for up to 12 months.
6. Your Rights (GDPR)
If you are in the EEA you have the right to access, rectify, erase, object to, or port your data. Email us at contact@istanbulpalaces.com and we will respond within 30 days.
7. Changes
We may update this policy. The “Last updated” date reflects the most recent revision.